Logo GelaTeo Gelato Ice Cream Toronto Canada Shope Provider

Privacy Policy

Privacy Policy

This Privacy Policy outlines how Gelateo.com (the “Site,” “we,” “our,” or “us”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and details necessary to process your purchases. We may also collect additional information if you contact us for customer support. Personal Information refers to any data that can uniquely identify an individual. Below is a breakdown of the types of information we collect and their purposes:

Device Information

  • Examples of Personal Information collected:Web browser version, IP address, time zone, cookie information, pages or products viewed, search terms, and Site interactions.
  • Purpose of collection:To accurately load the Site for you and perform analytics to optimize user experience.
  • Source of collection:Collected automatically via cookies, log files, web beacons, tags, or pixels.

Order Information

When making a purchase, we collect your name, billing address, shipping address, payment details (including credit card numbers), email address, and phone number.

  • Purpose of collection:To process payments, fulfill orders, communicate with you, and screen for fraud.

Cookies and Tracking Technologies

We use cookies to enhance your experience and provide our services efficiently. Cookies can either be:

  • Session cookies, which last until you close your browser.
  • Persistent cookies, which remain until deleted or expired (between 30 minutes and two years from download).

You can manage cookies through browser settings. However, blocking cookies may impact website functionality. You can learn more at www.allaboutcookies.org.

Sharing Personal Information

We may share your Personal Information with service providers to help us operate our business effectively, including processing payments, delivering orders, and managing advertisements. We may also disclose your Personal Information to comply with legal obligations, respond to law enforcement requests, or protect our rights.

Behavioral Advertising

We use your Personal Information to tailor advertisements and marketing materials relevant to your interests.

Using Personal Information

We use your Personal Information to:

  • Process and fulfill orders, including payment processing and shipping.
  • Communicate with you regarding purchases, promotions, and inquiries.
  • Improve Site functionality and user experience through analytics.
  • Prevent fraudulent activity and unauthorized transactions.

Legal Basis for Processing (GDPR Compliance)

Our website and services are intended exclusively for customers located in North America, specifically Canada and the United States. We do not sell, ship, or conduct business in the European Economic Area (EEA) or any other regions outside North America.

If you are a resident of the EEA, please note that our Site is not intended for use in your jurisdiction. Any access or transactions made by users from the EEA are the sole responsibility of the user, and we are not liable for any actions, obligations, or legal concerns arising from such usage. We do not target, advertise to, or process transactions for individuals residing in the EEA.

If you are a resident of the EEA, we process your Personal Information under the legal bases in our market area.

Retention of Personal Information

We retain your Personal Information for as long as necessary to fulfill business and legal requirements. You may request data deletion as outlined in the “Your Rights” section below.

Automated Decision-Making

We do not engage in fully automated decision-making that significantly affects you legally. If you are an EEA resident, you have the right to object to automated data processing.

Your Rights

GDPR Rights

If you are in the EEA, you have the right to:

  • Access your Personal Information.
  • Correct or update inaccurate data.
  • Request data portability to a new service.
  • Request data deletion (“right to be forgotten”).
  • Restrict or object to data processing.
  • File complaints with data protection authorities.

To exercise these rights, contact us via our Contact Page.

Do Not Track Signals

Since there is no industry-standard response to “Do Not Track” signals, we do not alter our data collection practices when detecting such signals.

Data Security

We implement industry-standard security measures to protect Personal Information against unauthorized access, loss, misuse, and alteration. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Transfers

If you are accessing our Site from outside Canada, your Personal Information may be transferred to, stored, and processed in a country with different data protection laws than your jurisdiction. By using our Site, you consent to this transfer.

Changes

We may update this Privacy Policy periodically to reflect legal, operational, or business changes. We encourage you to review this page regularly.

Contact Information

For questions, concerns, or data-related requests, contact us:

  • Email: Contact Page.
  • Mailing Address:GelaTeo, 189 Danforth Ave, Toronto, ON, M4K 1N2, CANADA

By using our Site, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your Personal Information as outlined.